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Incredibly impressed by quality and service- was sent a text message with the tracking info shortly after the package label was created stating the probable day of delivery. Even with the cheapest shipping option, the packaging was extremely well-done, lined with 1" styrofoam, a heat pack (still warm upon arrival), and some paper for stability. The fish (a small-ish woodcat) was triple-bagged in thick plastic that was melted shut at the edges, and there was no leaking whatsoever. Fish was in amazing shape despite being (presumably) a larger rheophilic species, and I received a different species than what I had ordered (EFS is known for occasionally sending out different wood catfish species, but whenever they do it almost always ends up being a rarer species than the listed fish); still figuring out the ID but incredibly pleased with what I was sent. Would 100% recommend them and will buy fish from them again.
Incredible selection, first of all, matched with impeccable shipping tecnnique, and personal, individusl service. Doesn't get beeter than this, folks.
Extremely Thankful to have found a secure shop for my Aquatic purchasing! On point, quick response, attentive. Have purchased many times and will continue to do so. The fish come in great quality and size.
Thanx and Love
Gaston
Package of fish arrived a few days later than it should have, (not Steve’s fault). He gave me reassurance and has been helping me out after delivery as well. Order from this page without hesitation, Steve is the man for the job. Great packaging and communication. Will be sure to order from Steve again.
I had to take the time to once again Praise Exotic Fish Shop ....I have ordered many times a number of Geophagus' and other various fish ....I just received a Green Terror which once again surpassed my expectations ...the fish is beautiful , healthy eating well (within an hour after receiving), and I couldn't be happier .....Steve does a wonderful job and I highly recommend Exotic.
Im super happy with the quality and health of the t. Mirius i ordered...this was my first ever mail order fish and im super pleased with shipping and quality of the fish i got.. i totally love how deep red it is and i was able to tong feed the same day it arrived after several hours of acclimating
Steve is very knowledgeable, helpful, and caring. He takes his time to explain how to properly care for your fish and is quick to diagnose any issues your fish may have. I could tell he truly loves what he does. My family and I had the best experience there and will be life long customers, thanks again!
I ordered a Ctenopoma occellatum from Steve recently. I had some questions about if it was wild caught and what locality it came from since this is a rare fish I don't often see in the aquarium trade. He was quick and respectful when responding, the fish was affordable, and it arrived in great health. I look forward to buying from him again.
A BEAUTIFUL Double trunk Elephant nose Campylomorymus tamandua WAS SENT TO ME. THANK YOU SO BEAUTIFUL FISH.
Made mumtiple orders over a couple years. Every time has been great. Fish always healthy and well packed. Clear acclimation instructions. Great communication. Provided tracking immediately.